Trading Standards
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News 23 SepUsed car dealer threatened to ‘break legs’ of complaining customers
A team of fraudulent used car salesman who threatened to break the legs of one complaining customer and told another that it would “strangle” Trading Standards officers have avoided jail.
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News 3 MaySupercar retailer Motorhub fined over £50,000 by Trading Standards
Supercar retailer Motorhub has been fined £53,567 by National Trading Standards following a series of second-hand vehicle sales that misled consumers in “reckless” fashion.
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News 15 AprCar dealer jailed after moving business amid customer's BMW complaints
A car dealer who moved his home and business after receiving complaints from the buyer of a “dangerous and unroadworthy” BMW X5 has been jailed for 12 months.
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News 15 Feb
Directorship ban for car dealer who left customers and creditors 'out of pocket'
A used car dealer who left customers and creditors ‘out of pocket’ has been handed a seven-year directorship ban.
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News 12 FebCar dealer jailed after posing as Trading Standards to remove evidence
A used car dealer who impersonated a Trading Standards officer in an attempt to retrieve a dangerous car seized by authorities has been jailed for a year.
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Car Dealer News 24 Dec
Unlawful Lancashire car dealers told repay thousands or be jailed
Used car dealers who charged customers a £395 ‘re-stocking’ fee for sub-standard part-exchanges have been ordered to repay thousands of pounds or face a jail term.
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Aftersales 30 AugTrading Standards and TyreSafe highlight illegal trade in part-worn tyres
Franchised car dealers should be working to highlight the risks of cheap alternative tyre suppliers after a Trading Standards investigation revealed that 139 of the 152 part-worn outlets were selling illegal and unsafe tyres to unsuspecting motorists.
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Car Manufacturer News 3 MayDVSA and Trading Standards undertake investigation into Vauxhall Zafira fires
The Driver and Vehicle Standards Agency (DVSA) and Trading Standards are investigating how Vauxhall has handled fires involving the Zafira 'B' people carrier.
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Used Cars 21 FebSMTA teams up with Trading Standards to deliver new used car sales guidance
The Scottish Motor Trade Association has teamed up with Trading Standards to deliver a new set of guidelines to used car dealers operating in Scotland.
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Used Cars 22 Jan
Peugeot Citroen Retail UK fined after failing to declare used car’s previous history
Peugeot Citroen Retail UK has been fined £5,000 after Robins and Day’s Gateshead Peugeot failed to declare a used car was previously a Europcar rental vehicle.
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News 3 Jan
Six month jail term for dealer who sold 'severely corroded' car
A used car dealer who doctored MOT certificate and sales invoice in an attempt to cover his sale of a severely-corroded car as an “excellent all-round” vehicle has been jailed for six months.
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News 6 Jul
Seven-year directorship ban for used car salesman
A used car dealer who left 17 customers out of pocket to the tune of £95,000 has been banned from acting as a company director for seven years.
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Car Dealer News 29 Mar
Car dealer guilty of fraud criticises Trading Standards
A used car dealer has criticised Trading Standards after being fined in a fraud case.
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Legal 16 Feb'The motor trade has done a good job of brushing itself up'
A dramatic fall in complaints shows self-regulation has killed the ‘Arthur Daley’ stereotype, says the Chartered Trading Standards Institute’s Tim Milsom
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Legal 8 FebHow to defend your dealerships
To defend against ever-stronger consumer rights, car dealers need an organised approach to evidence
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News 27 Jan
Used car dealer's £5,000 bill follows customer mistreatment
Magistrates ordered a used car dealer to pay £5,000 in compensation and fines after after hearing how he sold unroadworthy vehicles and refused customer refunds.
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Car Dealer News 25 JanVehicle Sales Code enquiries surge at Motor Ombudsman
The Motor Ombudsman received 7,200 enquiries from customers related to its Vehicle Sales Code between launch in September until December last year.
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Used Cars 20 SepAA man spots 23-year-old tyres on nearly-new car
An off-duty AA technician spotted 23-year-old tyres fitted to the nearly-new car purchase of an unsuspecting motorist.
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Opinion 22 AugGuest opinion: Court beckons for those lying to win customers
Not everyone has the same view of what’s attractive, particularly with second-hand cars. Beauty is in the eye of the seller and there can be a tendency to embellish.
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News 28 Jun
Dealer fined for selling unroadworthy car described as 'fabulous'
A car dealer has been fined £2,000 after selling an unroadworthy Hyundai which he had described in an advertisement as “fabulous”.
