Service Advisor - VW Commercial Vehicles

The Role
As a Service Advisor you will be based in our busy Basingstoke Commercial Vehicle dealership and so you must be a well presented, confident, motivated and a target driven person who is good at interacting with people and can represent the company in a professional way.

This role of Service Advisor involves:

* Providing an exceptional levels of customer care and satisfaction
* Making bookings for vehicles servicing and repairs
* Updating customers regarding the progress of their vehicles
* Accurately invoicing for work carried out
* Making customers aware of company products and services * Working well individually and as part of a team.

* Carrying out follow-up and feedback calls.

* Carrying out, out bound calls regarding work due and converting the calls in to appointments.

The Person
In the role of Service Advisor you will:

* Be a polite and friendly personality with the ability to engage with customers whilst delivering exceptional levels of customer care
* Have previous face to face direct sales experience, selling either a product or a service within a target driven environment.
* Previous motor trade experience is preferred but is not essential as full training will be given to the right Candidate.

Remuneration
In return for your hard work and dedication we can offer:

* Attractive salary with a bonus once targets are achieved
* Excellent career progression potential