Workshop Controller

Your Role

· You will be responsible for the day to day workshop loading whilst ensuring labour sales targets are achieved.

· Daily ordering and supply of parts and consumables to the workshop and retail customers.

· Quality check 3 vehicles in the workshop per day.

· Ensure accuracy of all vehicle and customer data including telephone numbers and email addresses.

· To acknowledge customers and potential customers of our business in a warm and friendly manner clearly understanding that you are an ambassador for Drive.

· You and your team should strive to achieve the accepted customer satisfaction standards and customer retention.

Job Requirements:

· It is vital that you have an understanding of the parts ordering and supply process to customers and workshop.

· Have mechanical experience along with a traceable work history within a busy service department.

· Competent in using IT, knowledge of Kerridge (ADP) would be an advantage

· Managing a small team.

· Experience with face to face contact with customers.

· Maintain high standards, with a strong work ethic.

In return we offer a competitive package, a modern working environment plus full training on our systems and product knowledge that you would expect with a national company.

To apply for this position please email michaelleatherbarrow@drivemotorretail.co.uk