Every sector of retail is feeling the pressure as technology transforms how we buy and car dealerships find themselves in the thick of this period of change.
Shoreham Vehicle Auctions (SVA) celebrated putting the 100th dealer used car sales person through a unique used electric vehicle (EV) training course.
Customers want made-to-order and live videos - but dealerships appear to be failing to keep pace with demand, research shows.
Soft check and soft search options on online motor finance could make it more accessible and attractive to used car buyers, iVendi has revealed.
Cars will be sold alongside clothing and homeware at Next stores after omni-channel vehicle retail specialist Rockar announced its first collaboration with the high street name at the Manchester Arndale shopping centre.
CDK Global has announced the appointment of Stuart Miles as managing director for the UK and Ireland.
The development of connected and autonomous vehicles in the UK has received Government funding of almost £60 million as part of a new joint venture with automotive businesses.
Epyx has announced the release of a new reporting platform designed to give aftersales departments an enhanced insight into their business.
Toyota and Lexus retailers have simplified the process of financing a car purchase with the introduction of a web-based platform offering a range of products and an online signature facility.
A report on the digital talent gap has revealed that 48% of automotive employees feel their digital skillset will be redundant in five years.
The average UK SME spent 600 hours of the past 12 months preparing for the arrival of the GDPR in May 2018 – but 2.1 million have yet to act.
Drivers have expressed an desire to stay behind the wheel despite the advent of autonomous vehicles, according to a study commissioned by Mazda.
Changing or upgrading dealership management systems does not always run smoothly – Brayleys Cars and Sere Motors have had very mixed experiences
Live chat can extend a car dealer’s ‘opening hours’, better qualify prospects and increase customer satisfaction, but it takes hard work
Suppliers of dealership management systems (DMS) say they are working hard to meet dealers’ demands for better third-party integration
Suppliers of dealership management systems need to do better on integration with third-party systems, reliability and cost, say motor retailers
Volkswagen Group's mobility startup, MOIA, has introduced a ride pooling concept just one year after its inception.
Leven Car Company has realised a three-fold sales increase in the sale of used Aston Martins following implementation of video technology in what is being claimed as a victory for service provider CitNOW.
Bristol Street Motors claims to be leading online innovation in the motor retail sector with what it has billed as “the UK’s first purely web-based used car sales platform”.
Cooper Solutions announced that will strengthen its support services to its dealer community with the appointment of John Hutchins as IT support analyst.
Cap HPI has acted on its predictions that automotive will be transformed by data usage over the next five years by driving new innovations from its newly-launched Innovation Hub.
Manufacturers are struggling with the direct new car sales web sites they have established over the last year, says iVendi.
Volkswagen has revealed plans to expand its "direct contact with customers" as part of a strategy which will drive greater efficiencies and further digitization of the brand.
Aston Barclay has credited the success of its new Buyer App with soaring online traffic from mobile devices.
CitNOW has revealed that car dealerships are in a “stronger position than ever” to reach out to customers via video.
