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RMI backs EU proposals against 'unfair' dealing

Potential new rules designed to protect consumers from unfair business practices have been welcomed by the Retail Motor Industry Federation.

The European Union has adopted a proposal for a directive aimed at clarifying consumer rights and making cross-border trade simpler. It would protect consumers from misleading and aggressive practices, such as deceptive advertising, whether buying from a local outlet or a website in another member state. The directive could come into force as soon as 2005.

Matthew Carrington, RMI chief executive, said: “If the directive comes into force it could offer consumers the kind of protection on many products that they enjoy already when they deal with an RMI member. For those buying a car, it could give added protection behind the Good Garage Code, which will be operational in 2004.”

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