The US launch parallels manufacturers moving to put technical data online in Europe to comply with the new Block Exemption's requirement that they provide equal access to technical information to both franchised and independent repairers and service providers – a demand requiring Internet provision, where PSA Peugeot Citroen has so far taken a lead.
Subaru resources such as service manuals, owner manuals, technical service bulletins, monthly technician newsletters and other technical training materials can all be accessed via the Subaru Technical Information System; technicians can access Subaru service information for vehicles from 1996 onwards via wireless e-tablets while standing right next to a vehicle in the service area.
Users can search for or browse publication titles and descriptions on the site at no cost. Documents can be either downloaded directly from the STIS Web site or ordered in printed form through an e-commerce interface. The search results indicate where to download the document or how to add it to the shopping cart to receive a printed copy in the mail.
The Subaru Technical Information System is available on a paid subscription basis for electronic document viewing and downloading, or per-item charges for printed documents. See http://techinfo.subaru.com/.
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