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Workshops focus on key management skills

Day 2 autoretailing 05 speakers will address the skills and knowledge that today’s professional industry managers need to take their careers and their businesses to the next level of performance.

Delegates will be offered a wide range of management workshops plus an exhibition of dealer-related services.

Following a keynote address from Sir Tom Farmer, industry experts will offer impartial ‘best practice’ advice in the following key management areas:

  • Working with bonus schemes – Emily Pratt, Clarks
  • Location clause – Dr Andrew Tongue and John Whiteman, ICDP
  • Managing cash flow and finance – James Mullins, Grant Thornton Motor Retail
  • Unlocking profit in property – Kevin Hines, Grant Thornton Motor Retail
  • Maximising profit from data, Kirk Fletcher – Experian Automotive
  • How new technology is transforming the sales process, Guy Allman – BTC
  • Turning managers into leaders – Professor Jim Saker, Loughborough University Business School
  • Strategic HR for small and medium-sized dealers – Nick Jones, RMI
  • Effective apprenticeships – Stephen Ramsay, ReMIT
  • Retaining owners of older cars for aftersales – Chris Oakham, Trend Tracker
  • Used cars: what and where to buy to make a profit – Keith Howlett, Carter & Carter
  • Drive more traffic with your advertising – Jonathan Williams, Auto Trader
  • Dealing with finance regulations, Louise Wallis, RMI
  • How to sell more finance in your dealership, speaker to be confirmed
  • Get your share of lifetime customer value, Richard Wells, RTS Consultants
  • The key drivers of customer retention - and how to make them work for you, Alex Underwood, TTL Consulting
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