Metcalf brings 25 years-worth of motor industry knowledge and experience to his new role and has been successfully managing aftersales departments for north east-based dealerships for several years.
He says: “Our team is already performing to a very high standard and I definitely feel like I’ve joined a leading team.
“The opportunity to work with cars like the Continental Flying Spur, the Continental GT and Arnage is something you always aspire to. They are really unique and the technicians assure me that you never get bored of looking after Bentleys, and that you definitely look forward to coming into work each morning.”
Metcalf’s aftersales team at Bentley Newcastle includes two chauffeurs who collect and deliver cars for Bentley customers, specialist valeters and a team of technicians who are all Bentley factory trained to use state-of-the-art diagnostic equipment. Metcalf will also be responsible for liaising with specialist suppliers and the dealership’s newly appointed bodyshop partners.
Bentley Newcastle is based at Silverlink, Wallsend and is the brand’s only official dealership for the north east.