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Dealers back FLA online training

More than 30 motor retail businesses, ranging from multi-franchise groups to single-site dealerships, have signed up for the Finance & Leasing Association’s online point-of-sale training programme.

"Lookers and Listers are among them, and we’re confident that involvement will grow," says Paul Harrison, FLA policy adviser. The association launched the free-for-traders programme a month ago. The FLA says training for dealer staff is essential if POS F&I is to be win back.

Miles Roberts, Southern Finance managing director, said: "Finance companies have a responsibility to enable motor trade employees to build consumer confidence in what they have to offer."

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