Satisfaction rewards

03/03/2007

Ford Retail Group chairman and chief executive Chris Hayden has presented awards to 20 of his sales executives who’ve achieved customer satisfaction ratings of more than 90%.

The national average for all Ford dealers is 81.3%.

Latest News

Big Cars founder Adam Stott confirms 'unsustainable trading conditions' forced decision to cease trading
Manufacturer

Peugeot moves ‘upmarket’ with new logo and car dealership corporate identity
Manufacturer

Subaru adds first of 15 new car dealerships in ‘roots-up’ network restructure

Automotive Management Live

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TWO days of insightful, engaging content that Automotive Management LIVE is known for whilst enabling our audience to connect with the full range of suppliers to motor retail, learn and share industry best practice, and discuss how to prepare for the future of motor retail.

When: November 11, 2021

Where: NEC, Birmingham

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AM Feature List

Find out what features are in this month's, and future, issues

Satisfaction rewards

Big Cars founder Adam Stott confirms 'unsustainable trading conditions' forced decision to cease trading

Peugeot moves ‘upmarket’ with new logo and car dealership corporate identity

Subaru adds first of 15 new car dealerships in ‘roots-up’ network restructure

Car dealers’ provision of test drives in England a ‘purely moral’ decision

Government plans to curtail sales of ICE cars ahead of 2030 ban

Scottish car buyers can complete purchase in showrooms, NFDA confirms

Peugeot moves ‘upmarket’ with new logo and car dealership corporate identity

CarShop brand goes global as Penske takes 'next step' in online car sales

Exclusive: Peter Vardy opens second dealership and signs first managing partner

SMMT revises 2021 car sales forecast in anticipation of COVID-19's March impact

MG Motor UK offers monthly EV service plans from just £6

5 minutes with... cinch retail director, Jason Cranswick

AM car dealer roundtable goes virtual to discuss COVID-19 challenges

Lookers appoints Anna Bielby as new chief finance officer

Car dealers to rely on click and collect in new COVID-19 lockdown

How car buyers' expectations are still changing - research

Six key employment issues demand car dealers' focus in 2021

Lookers reviews remuneration policies after shareholders’ revolt

Could Auto Trader data indicate a post-lockdown car sales boom?

Remote onboarding becoming the norm for dealers during COVID-19

Cambria-backed mobility provider to be run by former Citroen MD

Satisfaction rewards

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