Lexus has topped a survey of the best and worst UK car dealers, as voted for by British car owners.

Nearly 30,000 drivers took part in the survey by Auto Express - and they placed Japanese dealers in four of the top five places.

European car makers occupied the bottom six positions in the table, which ranked dealers on a range of key areas including quality of service, technical knowledge, customer care and cost.

Lexus’s sales and service centres were praised for their ‘cleanliness and the helpfulness of staff’. Czech car firm Skoda's dealers also put in a strong performance coming third overall.

Alfa Romeo and Fiat dealers were placed at the bottom of the chart. A full listing of results is shown below:

1 LEXUS
2 HONDA
3 SKODA
4 TOYOTA
5 SUBARU
6 JAGUAR
7 HYUNDAI
8 PORSCHE
9 DAEWOO/ CHEVROLET
10 SUZUKI
11 BMW
12 VOLVO
13 MINI
14 MAZDA
15 KIA
16 AUDI
17 LAND ROVER
18 MERCEDES
19 SAAB
20 VOLKSWAGEN
21 MITSUBISHI
22 CHRYSLER/ JEEP
23 VAUXHALL
24 CITROEN
25 FORD
26 NISSAN
27 SEAT
28 PEUGEOT
29 SMART
30 RENAULT
31 FIAT
32 ALFA ROMEO

Get on the AM Forum to defend or praise the positioning of your dealership franchise from the results of the survey.