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Tool claims to help dealer workshops serve fleets better

A new document and image upload tool has been added to Epyx’s 1link Service Network E-commerce platform, offering benefits for repairers and their fleet customers.

It allows repairers such as franchise dealers, independent garages and fast fits to add pictures of vehicles or scans of documentation at the authorisation stage of a service, maintenance or repair job.

This enhanced level of documentation allows work authorisation decisions to be made with a higher degree of certainty and more quickly by fleets, providing key advantages for repairers.

These documents and images can also be used to provide evidence for fleet compliance for many kinds of vehicles and plant within the profile set up within 1link Service Network for each customer.

Kyle Truman, head of marketing at Epyx, said: “This is a simple yet effective enhancement to 1link Service Network that will provide genuine benefits for repairers looking to identify work then have it authorised and processed as quickly and accurately as possible.”

1link Service Network is now in used by fleets totalling more than two and a half million vehicles to process service and maintenance bought from around 18,000 franchise dealers, independent garages and fast fits.

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