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Pebley Beach named as franchised garage of the year by Motor Codes

Pebley Beach Hyundai in Swindon has been awarded franchised Garage of the Year after voting by consumers via Motor Codes.

The independent garage award went to Crescent Motoring Services in Burton upon Trent.

The Motor Codes accolade celebrates exceptional service enjoyed by customers of garages subscribed to its Trading Standards-approved Service and Repair Code.

The winning garages – the UK’s most trusted car service centres – triumphed over a field of almost 8,000 within the approved Motor Codes network.

The winners were selected from the top 20 chosen directly by customers, with more than 13,000 online reviews left during the competition.

Motor Codes judges assessed comments made by those customers, pored over submissions from each regional winner and evaluated their unannounced garage inspections to help select the best of the best.

Chris Mason, managing director of Motor Codes, said: “Both businesses share a commitment to their staff and customers to drive quality, investing in apprentice programmes and partnering with local colleges through community programmes.  This has clearly created an engaged and positive workforce, which shines through when hearing about customer experiences.

"Pebley Beach has shown an ability to make the most of digital initiatives, at the same time as retaining the personal touch.  Customers can take an on-screen walk-through of the dealership and read independently verified online reviews before visiting.  Once there, they can make use of an online hub in the showroom.

“Crescent has clearly embedded itself in the local community, helping young people on the road to a rewarding, long-term career, undertaking impressive charity work and running valuable car care events.”

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