8: Exit interviews
If resignations are a frequent occurrence, shouldn’t the business examine this for any patterns? Doing so will show to the remaining staff that their loyalty and skills are being valued. Guy Allman, chief executive of automotive training firm BTC, said: “The more people feel valued, the harder people will work.”
As editor, Tim is responsible for the media content, planning and production of AM's multiple channels (AM print and digital magazines, website, social media and contributing to our events planning). He interviews and writes about as many franchised dealer groups and UK divisions of motor manufacturers as possible, to explore the issues facing UK motor retail and understand what solutions dealers and suppliers are using to overcome these.
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