Marshall Motor Group's focus is on the customer experience now its expansion drive is over, says chief exeutive Daksh Gupta.
“Last week’s judgement in the High Court case of Littlewoods Plc & Others v HM Revenue & Customs could result in HMRC repayments to dealers totalling in the billions” said Michelle Malone, senior VAT manager at dealer profitability specialists ASE.
PSA/Peugeot-Citroen's new chief executive Carlos Tavares has spoken of plans to cut model lineup by almost half and to turn Citroen's DS unit into a separate brand in an attempt to restore profits.
Hunt's Motor Garage in Bishops Stortford, Hertfordshire, has closed. The Peugeot franchisee, which had represented the French marque since 1977, has closed its showroom and sold the premises.
Halliwell Jones group has acquired Blue Bell Wilmslow BMW and Mini and Blue Bell Bodyshop for an undisclosed sum. In a separate deal, Knights Group has bought the remainder of the company, Blue Bell Crewe.
This AM guide will help dealerships to navigate the online customer journey, through attracting customers via SEO and pay-per-click, to live chat, online reviews, CRM and the physical showroom experience.
Vic Young Nissan has come to the end of a 20 year sales partnership with the Japanese brand.
Audi has launched a new fixed priced service plan for three to five-year old Audi models to help attract service work lost to independent garages.