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Pinewood releases aftersales feature to Pinnacle DMS users

Neville Briggs Pinewood

Pinewood Technologies has released its latest aftersales feature to all Pinnacle DMS users.

Pinewood claims the feature can “create a variety of custom checklists for aftersales processes in contrast to other systems that may restrict dealers to using a single generic checklist”.

Pinewood’s managing director for the UK Neville Briggs (pictured) said: “With new features added every few weeks, we continue a 15-year tradition of providing free updates for our customers.

“This update provides a practical and incredibly flexible solution for many types of checks and is another example of our commitment to continuous innovation.”

Multiple checklists are useful for different vehicle types (cars, motorcycles, trucks and trailers), technical checks (VHCs, manufacturer service checklists) and vehicle preparation (PDIs, manufacturer approved-used, dealer’s own used checklist etc.).

These can all be used on the move on Pinnacle’s Tech+ and Host+ apps.

“Apart from more obvious uses, such as multi-brand dealers using specific manufacturer checklists for servicing, it’s also possible to link checklists to templates,” said Briggs.

“It’s possible to get creative, as these are totally custom checklists. For example, you could have a lighting checklist within a template for emergency service vehicles, or a cranes checklist within a construction vehicles template.

“Trying to achieve this with a single generic checklist would be cumbersome at best.”

“Dealer profitability is at the heart of everything we do. By managing checklist content for different types of checks, technicians can generate upsell opportunities to boost revenue.”

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