Drift Bridge VW and Audi dealerships have increased the capacity of its bodyshop courtesy fleet by a fifth, since partnering with Accident Exchange.
For the past four years, Accident Exchange has supplied customers of Drift Bridge Volkswagen, Epsom Audi and Walton Audi with an equivalent vehicle should they be involved in a non-fault accident, freeing Drift Bridge’s own loan car fleet for other requirements.
The success of the partnership has resulted in a third new two-year contract.
Managing director of Drift Bridge Group Philip Cue said: “Accident Exchange’s service has proven to be beneficial for customers and the business alike.
“For customers involved in non-fault accidents, having access to Accident Exchange’s fleet reduces the pressure on our loan cars while their car is with us for repairs. Drift Bridge loan cars can now be reserved for customers requiring minor repairs, non-insurance work or repairs following an ‘at-fault’ accident.
“Overall we have seen loan car availability increase by 20% which helps to ensure that our bodyshop loan car fleet runs efficiently and that our customers are kept on the move, even at the busiest times.
“We’ve been extremely pleased with the service provided by Accident Exchange over the past four years. Our account manager has maintained regular dealer visits to deliver training and to answer any queries that have arisen.
“After reviewing the various options available we were confident that continuing our partnership with Accident Exchange would be a sound decision.”
Accident Exchange provides onward mobility to motorists following an accident.