Caption: The Lloyd team celebrate the Lex Autolease award for supplier of the year. From left - Steve Holt (corporate sales administrator), Jodie Smith (local business development manager), Graham Henry (corporate sales manager), Kelly Gaze (local business development manager) and Mark Sheedy (group corporate & business manager).
Lloyd Motor Group has been awarded with the title of Lex Autolease Supplier of the Year after demonstrating exceptional service levels over the last 12 months.
Chosen from more than 3,750 preferred dealerships, Lloyd Motor Group recorded a purchasing service level agreement score of 100 over the past 12 months and no complaints despite supplying high order volumes.
On the supplier relationship management side they attained the second highest CSI score across a rolling twelve months (95.2%) and again had no complaints.
Lex Autolease uses its annual supplier conference to update the supply chain on current business performance and future strategy, and also to allow suppliers a voice in the development and improvement of supplier relationships and customer service.
It culminates in the annual Lex Autolease supplier awards.
Mark Sheedy, Lloyd Motor Group corporate and business manager, said: “It was a privilege to accept the award. We value our customer relationships and are proud of the level of customer service we provide through going the extra mile to help in every way we can. We work closely with Lex Autolease and are proud to receive the accolade.”
In announcing the award Andy Hartley, Lex Autolease commercial director, said: “Through strong relationships over many years, Lloyd Motor Group has been ‘knocking at the door’ as an award contender for some time. Their performance across the board over the last twelve months means they are a much deserved winner this year.”
Lloyd BMW has also been previously recognised as the best ‘BMW Retailer in Customer Care’ at the worldwide BMW Excellence in Sales Awards; Lloyd Blackpool BMW was awarded UK BMW retailer of the year; Lloyd Land Rover won the prestigious ‘Land Rover Retail Group of the Year’ award, one of the highest accolades chosen and presented by Land Rover UK.