AM Online

Drive Motor Retail recruits as it goes paperless this summer

AM100 dealer group Drive Motor Retail expects to switch all its dealerships to paperless administration by the end of July.

It has appointed group project manager Adam Swift from a similar role he held at Pendragon to oversee the rollout of iDealFile, a paperless administration system for motor retailers.

“I’ve been brought in to oversee or assist new projects or programmes which are implemented across the dealer group, whether it be in training, aftersales, marketing or new and used car sales," said Swift.

The electronic deal file platform integrates with dealer management and third-party systems, turning unsecured paper documents into secure electronic digitally signed records.

Drive Motor Retail’s group financial controller Tanita Walker, who was responsible for setting up and completing the deal, said: “Having paperless systems in place improves efficiency and productivity and will free up our administration team to complete value adding tasks they would not otherwise have the capacity for.

“Time-consuming jobs like filing will now all be automated so iDealFile is definitely going to streamline our processes and improve the service we can provide to the customer. There is also the added benefit of lowering the company’s carbon footprint.”

iDealFile has now been rolled out across 35% of Drive’s dealerships, with the remaining sites set to complete the transition by the end of July.

Swift added: “The feedback from the dealerships which are already using iDealFile has been phenomenal.

"For example, tasks like asking customers to sign forms can now be completed remotely so it makes the customer and the sales executives’ lives so much easier.

“I expect systems like this to become commonplace across the industry in the coming years.”

Drive Motor Retail has a network of Vauxhall, Citroen and MG dealerships across England in the North East, South West, East Anglia & the Midlands and was named Vauxhall’s European Dealer Group of the Year in 2019.

The latest issue of AM

In this issue - the last ever monthly AM magazine

Maserati's 'hell of a ride' - 2023 is a big year

Cybercrime increasing - recent attacks put focus on awareness and training

PHEV fever could be set to spread

Finance: salespeople must ask awkward questions

Open all hours: how do omnichannel dealers cater for customers any time, anywhere?

How to make car buying truly seamless

Choose your supplier: opening the door on the latest developments from key suppliers to automotive retailers

Read now

Click here for technology best practice and procurement insight

If you are not a registered user your comment will go to AM for approval before publishing. To avoid this requirement please register or login.

Login to comment


No comments have been made yet.