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Nissan expands aftersales programme for out-of-warranty vehicles

Nissan aftersales

Nissan has announced an expansion of the scope of its two aftersales programmes for out-of-warranty vehicles by launching a new selection of remanufactured parts in a bid to improve service.

Owners of out-of-warranty Nissan vehicles can benefit from the “widest ever range” of regular and remanufactured (‘reman’) parts for maintenance thanks to the launch of the Nissan Reman and Nissan Value Advantage schemes.

Nissan Europe’s vice president of aftersales, Jean-Christophe Mercier, said: "Most drivers want to stay within the manufacturer’s certified dealer network and these programs offer a compelling case to enable them to do that.”

“By expanding these two highly competitive schemes, we are delivering on our commitment to provide exceptional service standards and aftersales options to all Nissan drivers.”

The two schemes ensure drivers of out-of-warranty models can access high-quality components while minimising servicing and maintenance costs.

The benefit for customers is enhanced service levels and choice within the Nissan aftersales network. This enables more of them to stay within the network by reducing the cost of vehicle ownership.

The Nissan Reman catalogue has grown from 380 parts in August 2017 to more than 1,000 today.

It covers many out-of-warranty passenger cars – including the Juke, Qashqai and X-Trail crossover, previous generations of Micra and selected Light Commercial Vehicles.

The program’s focus is on Nissan’s core models – Juke, Qashqai, X-Trail, Micra and Leaf – and covers many routine maintenance components including filters, wipers, brake pads and clutches. Nissan Value Advantage parts are priced on average 20% lower than OE parts.

In addition, Nissan Value Advantage customers also benefit from the Nissan Customer Promise.

This incorporates a Free Vehicle Check, courtesy car, Lifetime Nissan Assistance and the same warranty as genuine new Nissan parts. 

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