The Tesla Supercharger network has been named the best EV charging network by Auto Express readers, in its annual Driver Power Survey.
Tesla chargepoints were rated number one in all four assessed categories – ease of use, cost, speed and reliability – securing the title of Driver Power Best EV Chargepoint Provider for 2020 as a result.
The Supercharger network has been a big benefit for Tesla customers, some of whom received free use for life when they bought their cars. Drivers of other EVs cannot use the chargepoints, however.
Instavolt was named Driver Power Recommended EV Chargepoint Provider 2020, and led the pack of providers that allow any car to be charged using its network.
The firm claimed a clutch of second places, with EV owners praising Instavolt’s speed, ease of use and reliability.
Third place went to ChargePlace Scotland, the only government-run provider in the top ten.
Ecotricity, which operates the Electric Highway network of motorway service station chargers, came in last place in every category and placed 10th overall.
It’s the first time chargepoint providers have been included in the annual Driver Power survey.
Steve Fowler, editor-in-chief at Auto Express, said: “Public chargepoints are vital for long-distance EV drivers, and their availability and reliability is of huge importance for current and future owners. Our data gives valuable insight into the best charging networks to use when you’re planning your route. And it shows that while many providers are doing a superb job, ease of use and good old-fashioned reliability shouldn’t be forgotten at the expense of network expansion.
“Tesla’s remarkable performance should come as little surprise to those who’ve plotted the brand’s growth. It is proof that the company knows precisely what its customers want, and delivers it to them consistently.
“And for those who don't own or plan to buy a Tesla, Instavolt's impressive scores mean we're delighted to recommend the firm's network of chargers.”
Britain’s top-rated chargepoint providers:
Tesla - 92.94%
Instavolt - 85.11%
ChargePlace Scotland - 81.36%
Shell Recharge - 79.44%
Pod Point - 79.24%%
Polar - 79.14%
Engenie - 78.65%
GeniePoint - 76.93%
Charge Your Car - 76.23%
Ecotricity - 64.05%