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CarFinance 247 launches customer app

CarFinance 247 app screen

Online car finance broker CarFinance 247 has launched a mobile app.

CarFinance 247’s technology director Jonathan Wilson said: “The new app is revolutionary for CarFinance 247 and is all about enabling customers to communicate with us in ways that are most convenient to them.

“Research demonstrated that our customers massively value the personal service that we deliver, via our agents, but they would like this communication to be extended to text and in-app chat as well as the current methods.

“Customers who download the app can enjoy a self-service platform with a quicker, more streamlined customer journey.  They will benefit from push notifications, instant personalised quotes, and a live chat facility enabling them interact with a customer service specialist.”

The app currently offers the same capabilities as CarFinance 247’s members’ area, enabling users to search more than 110,000 vehicles advertised by dealers, save vehicles that they are interested in and alert their dedicated agent of the vehicle they want to purchase.

Further enhancements will include photographing and uploading documentation, calling agents from within the app, finger print authentication and ultimately enabling customers to execute their finance agreements.

The app is available to download for both IOS and Android devices.



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