Pendragon Vehicle Management has signed a three-year deal with Fleet Assist.
The new deal extends a near decade-long business partnership between Fleet Assist and Pendragon Vehicle Management, which operates a fleet of almost 14,000 vehicles delivering a range of vehicle funding and fleet management solutions to UK organisations. Pendragon Vehicle Management is the first customer to use Fleet Assist’s new tool to reduce vehicle downtime.
Supply chain management specialist Fleet Assist provides a network of more than 7,000 service outlets.
Pendragon Vehicle Management uses Fleet Assist to provide a service booking facility for its fleet customers thus directing work towards its preferred service network.
To enable contract hire and leasing companies to ensure that their customers incur as little vehicle downtime as possible, Fleet Assist has developed a further version of its downtime management tool.
‘Downtime Management Lite’ enables any SMR work scheduled to be completed in a single day automatically flagged up to Fleet Assist by the garage undertaking the job if the timescale will not be met. Fleet Assist’s call centre will then highlight the delay to Pendragon Vehicle Management which in turn will decide what action, if any, to take and liaise with the lessee concerned.