LeasePlan UK has launched its CarNext.com online used car supermarket aimed at disrupting the traditional dealer market with home deliveries.
Customers can choose to have their used car purchase dropped off at a location of their choice or pick it up or test drive from a “delivery store”. While the UK business has only gone live today following a soft launch, the UK website is showing 128 vehicles in stock.
The first carnext.com used car dealership has opened in Milton Keynes at Northfield Drive with over 70 vehicles on site. Over time, the platform will also provide used car subscriptions services in the UK.
CarNext.com takes ex-lease cars that are between three to four years old and offers them to retail used car customers to buy, lease of finance.
LeasePlan has now launched the business across 16 different global markets and has seen B2C sales increase by 50% in Q1 this year.
Ewout van Jarwaarde, CarNext.com managing director, said: “When customers buy, lease or finance a used car, they are at a massive knowledge disadvantage.
“It takes a lot of research to know what’s happened in a car’s past life or what it’s worth today. The CarNext.com model uses data to address this, to put drivers in charge and bring trust and transparency back to the used car market. At CarNext.com we don’t sell, we help you get your next car.”
Customers select their car online at carnext.com, where they can view the vehicle’s ownership and maintenance history alongside 360 degree imagery and videos.
Matt Dyer,LeasePlan UK managing director, said: “These days customers expect not just a car, but any car, anytime, anywhere and this is exactly what carnext.com will provide in the used car market.
“We’re using the latest digital technologies to revolutionise customers’ used car experience. Putting the customer at the heart of our operations, we believe that the quality of our cars and the transparency of our service will give customers the confidence and trust they can’t get elsewhere.”
In total, LeasePlan sells 250,000 used cars across Europe each year and in the first quarter more than 10,500 of them were bought through its CarNext.com proposition.