Snows SEAT in Poole has received high praise for the "fantastic" service provided to one of its loyal customers, Imali Chislett, who recently acquired a new car through the Motability scheme.
James Hosking, AA Cars, argues that in tackling fears head-on, dealerships have the potential to not only increase sales but also build lasting relationships with customers.
AM100 heavyweight Lookers hopes to open a new Cupra dealership in Manchester’s upmarket St Ann’s Square, home to jewellers, high-end fashion stores, and al fresco dining.
There has been much discussion recently about the evolving strategies that dealerships must adopt to remain competitive in the automotive market – a space that is continuously evolving and changing at speed, says PHM Group’s Tom Carr.
John Darke, based in Louth, has once again been honoured with Ford's prestigious President’s Award for outstanding sales & service performance.
Stark generational differences in ‘Car Confidence’ exist when it comes to buying and owning a vehicle, according to a Censuswide survey of 1,000 UK drivers, commissioned by The Motor Ombudsman.
Short-term insurer Tempcover and Cap HPI are joining forces to help dealers close more sales with insurance cover ranging from one hour to 28 days.
The proportion of electric vehicles (EVs) in the UK running out of charge reached its lowest ever in June, according to new analysis by the AA motoring organisation.
JLR is set to overhauling its client interactions, both in-person and digitally, under the leadership of Costa Delis, its newly appointed UK customer experience director.
Auto Trader is celebrating retailers who deliver exceptional customer service with the launch of its Highly Rated 2024 initiative.
Car ownership remains crucial for young people, with the need for a vehicle increasing among 17-24-year-olds, Auto Trader's latest consumer analysis reveals.
MFL Direct, one of the UK's largest wholesale used vehicle suppliers, has relaunched its ecommerce platform after extensive research and development with car dealers.
Gates Ford which operates nine sites across Essex, Hertfordshire and Greater London has launched the iStoreDOCS platform
A majority of British drivers want more reassurance about a vehicle’s condition when buying a second-hand car, according to new research by AA Cars.
Young people find the thought of buying a car more stressful than purchasing a home, according to a new survey.
Car dealerships could better engage their potential Motability customers through the use of video to help them see the adaptations available to get disabled people behind the wheel.
Open banking specialist Vyne has entered into a strategic partnership with Keyloop in a bid to revolutionise payment processes
Good data helps car dealers keep their communications timely and relevant to ensure customers are happy. Sector specialists share their marketing expertise to help dealerships be more efficient.
SMC Motorhomes is investing in iStoreDOCS technology to enable customers to buy online and improve the buying experience.
The administrators of collapsed used car online retailer Cazoo say they expect few customers who've bought cars from its platform to be affected.
