After becoming Ringways' MD on the cusp of the last recession, Stephen Russell believes the hard choices he made then laid the groundwork for prosperity now
Chris Roberts was enticed to return to running a dealer group after five years away from the MD’s chair. Doing it well is still all about people and process
Hepworth Group MD Stephen Brighton wants to grow organically and boost profits, but not at the expense of his staff.
Robin Luscombe wants low-pressure, long-term relationships with his customers and he’s happy to fill the gaps left by bigger dealer groups.
Glyn Hopkin MD Fraser Cohen says centralised management and beating customer expectations allowed the dealer group to keep standards and profits high as it grew
Acquiring two car supermarkets in 2017 made Sytner the UK’s biggest dealer group, but that was never the aim, says chief executive Darren Edwards
Shakeel Shah has worked night and day to build his business into a success. Now he plans to take it to the next level.
Trevor Finn is confident that his PLC’s growth lies in consumer-focused technology, a more flexible business model and used car sales.
Vospers chairman Peter Vosper and his MD, Nick Vosper, believe scale, property and efficiency will push up margins, but carmakers must help.
MD Henry Whale woos wealthy customers with exclusive events, but says aftersales – whether McLaren or Mini – is the bedrock of his ‘family business’
Now Motor Retailing suffered a tough 2015, but is bouncing back, says managing director Jon Taylor.
Recruitment is one of the top priorities for the managing director as he aims to ‘mould’ his team to sell the ‘Steven Eagell way’.
Clive Brook explains how acquiring two Volvo showrooms from his former employers left him ‘battle-hardened’.
Colin Appleyard managing director Robin Appleyard on the Yorkshire dealer group's
Harratts Group managing director Shaun Harratt on how shrinking his group put it on the road to recovery.
Delgarth managing director Steve Turney explains how a family-owned regional dealer group handled rapid expansion.
Since 2008, Motorline Group has added 21 franchised outlets, its turnover has grown 223% and staff numbers have swelled from 264 to 950
Skoda and Suzuki car dealer Progress was named 'a company to inspire Britain'. Managing director Terence Byrne credits the 'can-do' attitude of his staff.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 12 2020
Where: Birmingham NEC
Find out what features are in this month's, and future, issues