Efforts to fulfil new Consumer Duty requirements are paying off with new research suggesting car buyers are more than satisfied when buying finance online.
The Motor Ombudsman has entered into a partnership with insurance broker Howden
The UK financial watchdog has told several online providers of GAP insurance that they can continue to sell their products until the end of April.
A worker who was processing catalytic converters was left with life-changing injuries by an incident at her Essex workplace, which has now incurred a large fine.
Gaurav Jain, UK commercial director, Get Your Car, Carwow, discusses the opportunities for dealers as car buyers seek more guidance on finance options
The Financial Conduct Authority (FCA) has identified shortcomings in how some motor insurance firms are valuing written-off or stolen vehicles.
Martin Lewis has confirmed over 1.2 million are seeking compensation for overcharged interest when funding a vehicle on PCP or HP finance between 2007 and 2021.
The FCA has said it will start the process of reviewing firms’ treatment of vulnerable customers as it set out its plans for the next year.
Any action taken on car loan discretionary commission complaints will be much swifter than that implemented for payment protection insurance (PPI) misselling last decade, according to the chief executive of the Financial Conduct Authority.
A new partnership between credit information provider CRIF and BMW Financial Services will help make the purchasing experience smoother.
The majority of car buyers are satisfied with their experience buying finance from dealers, according to research by JudgeService.
Corporate general insurance provider Protector Insurance has selected AA Business Services as its accident management supplier.
Mel Bebbington has been appointed managing director of claims management and mobility business, Auxillis.
AM's latest Spotlight on Finance and Insurance Report has just been published and it can be read or downloaded here.
If consumers are paying a greater price now than they did before, what harm is the FCA’s intervention actually preventing?
Cardiff-based Tandem Motor Finance has won a prestigious FLA ESG Award for exemplary commitment in consumer funding
Car subscriptions: far-fetched fantasy?
Fleet Assist enjoyed record trading volumes as it supports customers to navigate the new SMR environment due to the growth in EVs.
Lloyds Banking Group has allocated £450 million to cover potential expenses related to regulatory investigations into historic motor finance commission deals.
A suspended prison sentence has been given to a South Wales vehicle technician who issued MOT pass certificates for vehicles he hadn't fully tested.
Consumer champion Martin Lewis’s free tool for consumers to probe whether they were victims of discretionary commission agreements (DCAs) has logged the filing of over half a million complaints.
Older drivers are more likely to buy extended warranties, service plans and breakdown cover in the knowledge that repair bIlls could run into four figures.
AM interviews Bill Fennell, head of The Motor Ombudsman, who discusses the heighted regulatory scrutiny, the watchdog's plan to introduce artificial intelligence to manage an ever-increasing case load and the ombudsman's role in the adoption of EV technology.
Eight out of ten insurance firms have agreed to pause sales of Guaranteed Asset Protection (GAP) insurance at the request of the financial watchdog.
