Industry veteran Suzuki GB director Dale Wyatt shared his thoughts and a direct plea for modern automotive retail leaders to rethink their plans in changing conditions.
Gap insurance experts are calling for the Financial Conduct Authority (FCA) to clarify its stance, citing its recent blanket warning as “irresponsible”.
The FCA has given insurers a three-month ultimatum after recent data revealed that guaranteed asset protection (GAP) products could be failing to provide fair value.
Carmakers are facing fines of more than £600m, if new Zero Emission Vehicles (ZEV) mandate rules, for selling non-electric cars and vans, go ahead.
TC Harrison Group is investing in systems and training to help its workforce identify and support vulnerable customers in line with Financial Conduct Authority demands.
Lack of clarity over consumer duty rules creating legacy risk
Chris Bond, head of motor retail at accountancy and advisory firm BDO, shares his thoughts on HM Revenue and Customs' interest in motor retail employers being compliant with the national minimum wage.
An Essex car dealer has been fined after admitting selling an unroadworthy Nissan Pathfinder described by magistrates as a 'death trap'.
The Financial Conduct Authority wants to reduce the risks of finance promotions on social media. AM examines what it means for motor retailers' marketing.
Car dealer groups and their EV-buying customers have a month to give input to a House of Lords investigation into electric vehicles (EVs) and the UK Government's strategy to halt the sale of new internal combustion engine (ICE) cars and vans.
A workshop owner has been condemned for running an "amateurish, shambolic" vehicle repair garage after an employee was crushed while fixing a Ford Transit.
Mike Todd, Volkswagen Financial Services UK chief executive, believes the new Consumer Duty regulations will encourage a renewed focus on customers.
The Health and Safety Executive has urged motor repair workshops to ensure their processes and practices are fit for purpose as its data shows that 21 workers in the sector have been killed in incidents since 2017.
Almost three out of four dealers (73%) believe measures to meet the FCA’s Consumer Duty responsibilities will create new opportunities, according to iVendi.
The Financial Conduct Authority (FCA) is proposing new rules to combat non-compliant financial promotions on social media platforms.
The NFDA is urging its motor retailer members to get in touch if they need additional support ahead of the new Consumer Duty regulations that launch on July 31.
Dealers’ awareness of new Consumer Duty regulations has increased from 28% to 91% over the last quarter, according to Close Brothers Motor Finance.
AM's regular columnist Professor Jim Saker, emeritus professor at Loughborough University's business school and president of the Institute of the Motor Industry, accuses the UK Government of being "in denial" of its EV policy's opening the floodgates to cheap Chinese imports.
Letting customers self-serve their motor finance needs is proving the most effective route to Consumer Duty compliance, iVendi is reporting.
The Financial Conduct Authority (FCA) has found motor insurers need to improve how they treat vulnerable customers and handle claims, and end paying out low for write-offs
Alphera Financial Services is providing free training videos and documents to help prepare for the FCA’s Consumer Duty regulations on July 31.
Jim Saker, emeritus professor at Loughborough University's business school and president of the Institute of the Motor Industry, shares his thoughts about the prospects for future production of electric vehicles in the UK since Brexit.
Multiple used car dealers in Luton have been fined thousands of pounds by Trading Standards after trying to sell vehicles with outstanding recalls.
Ivendi is launching a new product range this week designed to act as a “single point solution” to dealer Consumer Duty compliance.
The advertising watchdog has censured Marshall Motor Group with a ruling that could have implications for all car dealers advertising used cars with a price drop.
