The QH Assure Lifetime Guarantee promotes the sale of its Complete Clutch Kits (slave cylinder and/or release bearing as appropriate, cover and plate), as it applies only when these components are brought and fitted as boxed kits, not individually.
Len Finlay, product manager for Quinton Hazell, says: “We have always had a good reputation in the aftermarket for the quality of our products, so it wasn’t a hard decision to offer this unique guarantee on our Complete Clutch Kits.
“With the opportunity for increased profits for both the factor and garage, it’s a win-win situation. The consumer will obviously benefit from a quality manufactured complete clutch kit, which remains guaranteed no matter how long your customer keeps the vehicle, regardless of the mileage they do.”
When a qualifying QH Complete Clutch Kit arrives at a factor, it will have simple QH Assure Documentation attached. Once the clutch kit has been fitted, the workshop completes the forms and sends off the necessary details in the freepost envelope provided.
QH Assure’s unique proposition is that no matter how long the vehicle is owned or how many owners the vehicle has, the cover remains active, providing each new owner re-registers the QH Assure guarantee at the time of purchasing the vehicle.
The premium for the Assure Lifetime Guarantee is £15 plus VAT, which will be added to the cost of the kit.
This simplifies the process and allows the workshop to tell the customer that lifetime cover is included in the price of the work.
Virtually all the complete clutch kits in QH’s range qualify, the only notable exclusions being taxis, commercial vehicles and vehicles involved in motor sport. However, it is envisaged the cover will, in time, be extended to commercial vehicles.