Stoke-On-Trent dealer Ken Jervis has won Kia’s UK Dealer of the Year and also achieved Platinum Kia dealer status.
Winning dealer of the year meant the team at Ken Jervis was among 155 other UK dealerships put through their paces, all needing to demonstrate they had met and exceeded criteria throughout the past 12 months.
Ken Jervis was chosen by Kia for its sales, parts and accessories growth in 2008, coupled with high levels of customer service.
Gaining Platinum Kia dealer status meant that Ken Jervis went up against 1,700 Kia dealers across Europe and was judged on customer satisfaction, sales of both new and used cars and their overall dealer excellence.
David Norwood, dealer principal at Ken Jervis collected the award at a ceremony in Valencia.
Norwood said: “It’s fantastic to have been recognised not only for our hard work in selling cars, but through our customer satisfaction results as well.
“The awards are based on real customer feedback, and so everyone who has bought a new or used Kia from us over the past year has been a judge for these awards, it’s not some faceless panel, which is what makes these achievements all the more important to us.”