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Co-op Motor Group launches aftersales charter

The Co-operative Motor Group has launched an aftersales charter and price promise guarantee.

It is designed to demonstrate its commitment to offering a transparent and fair approach to it customers

 

Under the charter, the price promise will match any like-for-like servicing and repair quote using genuine manufacturer parts.

Every invoice will be explained in full, detailing the work completed, applicable charges, and the benefits of labour and parts guarantees.

As part of the new service, the Co-operative Motor Group promises to always carry out a full vehicle safety inspection as standard under its duty of care pledge and customers will be offered a range of mobility options to keep them on the road while their vehicle is in the dealership.
 

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