Toyota and Lexus have drawn up a new fleet charter which sets out how it plans to meet expectations from corporate sales.
All Toyota and Lexus business centre dealerships promise same-day access to a business manager or sales executive and the availability of demonstrator vehicles for up to two days.
Dealers will also provide information about funding options and tax matters, such as benefit-in-kind rates and whole life costs. Requests for quotations will be responded to within 24 hours.
Express servicing available – including for major services – with two technicians completing work in less than 90 minutes.
Both brands are operating a same day delivery on parts ordered before noon.
Ewan Shepherd, general manager Toyota and Lexus Fleet Services, said: “Our fleet charter makes clear the range of services and commitments we offer our business customers, and shows how we are addressing the issues that are important to them, such as pricing, prompt and professional service and helping them keep their vehicles safe and on the road."