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How the independent dealers can help motor retail – Stuart James, IGA

2 Independent Garage Association (IGA) chief executive, Stuart James

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Building your people power – AM & IMI People Conference report

How to create a people culture – Daksh Gupta, Marshall Motor Group CEO

The motor industry neds to invest in professionalism – Steve Nash, IMI

Training in-house with a staff academy – Elaine Ashworth, Peter Vardy

How the independents can help motor retail as a whole – Stuart James, IGA

The importance of people for a best-selling brand – Chris Roberts, Vauxhall

How to analyse your training programme's return on investment – Dr Paul Spear, IMI

Connecting young people to the motor trade – Tokunbo Ajasa-Oluwa, head of GoThinkBig

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The increasing presence of a more professional independent sector will help raise the perception of automotive retail as a whole, according to the Independent Garage Association (IGA).

Director Stuart James said: “The big ‘ticket’ items for the independent sector are undoubtedly training, particularly technical development, access to manufacturer’s technical information and legislation, especially legal and health and safety regulations.

“The sector is a sleeping giant, which is now awakening and adding its voice to the development of automotive retail. By so doing, we are adding gravitas to the movement to further professionalise the industry.”


'The sector is a sleeping giant, which is now awakening' - Stuart James, IGA
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James said one of the misconceptions is that the independent sector is reluctant to invest in training.

However, the IGA launched its hybrid safety awareness training scheme 18 months ago and it has trained more than 3,000 mechanics from 1,500 businesses.

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A large proportion of its members, who took part in an IGA survey, also employ an apprentice (38%), reflecting the sector’s commitment to developing young talent, and 56% said they would take on an apprentice if there was more support from the organisation particularly in negotiating the legislative process and helping to recruit the right person for the job.

“Anecdotal evidence from our members suggests school leavers are receiving limited and even inaccurate information about apprenticeships in the independent sector and that is something we as an organisation need to tackle if we are going to help our members recruit high calibre school leavers for apprenticeship positions,” said James.


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