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Marshall Motor Group and Accident Exchange extend accident services deal

Marshall Motor Group and Accident Exchange renew deal

Marshall Motor Group has extended its deal with Accident Exchange equipping 103 dealerships with accident management services.

As a continuation of their 11-year relationship Marshall and Accident Exchange have entered into a three-year deal.

Following the acquisition of the Ridgeway Group last year, the company has an additional 30 dealerships representing 25 different brands – totalling to 103 under the Marshall Motor Group umbrella.

Accident Exchange will handle customer claims following an accident and organise vehicle repairs and like-for-like replacements. Marshall benefits from Accident Exchange’s first notification of loss ‘hot key’ service, which connects the customer to the accident management team at the touch of a button.

Daksh Gupta, Marshall Motor Group's chief executive, said: “Customer service is the key to good business, and Accident Exchange has helped us deliver outstanding care for over a decade by helping customers during the most stressful part of car ownership.”

 

 

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