MG Motor UK has rolled out new hybrid and electric vehicle (EV) standards across its 92-site dealer network, ahead of the launch of the MG ZS EV in September.
The standards equip MG’s existing sales staff and technicians with the knowledge to support customers in both the sales and aftersales of electrified cars.
A nationally recognised Electric Vehicle Awareness training course is provided to dealership staff and technicians, giving an introduction to safe working practices, as well as detailing the dangers of working with electric vehicles.
Mark Hallam, network development manager at MG Motor UK, said: “When compiling these standards, we assessed customer expectations to determine exactly what information and training was required for our staff to best suit their needs. MG is looking at the total ownership experience and these new set of standards will give our customers total piece of mind that they will be fully supported by their local MG franchise dealer every step of the way.
“EVs often receive a lot of criticism due to a perceived lack of an adequate charging infrastructure, therefore the available information on charging points within our showrooms is particularly useful to debunk this myth and highlight their benefits. Our forward-thinking dealers are even welcoming drivers of electric cars from other brands to charge on site to support the wider uptake of these environmentally friendly vehicles.”
Every MG dealership is required to have a 7kW wall-mounted charging point available in the workshop, as well as a 22kW charge point outside the showroom entrance customers can experience and learn more about different charging solutions and their capabilities.
MG Motor UK says the introduction of the standards is crucial to the launch of the ZS EV, which will go on sale in September this year. MG is now accepting orders from customers wanting to secure a vehicle for autumn delivery.
The car is powered by a 44.5kWh battery with rapid-charging capability that will enable it to be recharged from 0-80% in 43 minutes.