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GardX are excited to announce they are increasing their omni channel engagement solutions by offering dealers inbound and outbound telephony services.
Victor Coutin, Gardx, Managing Director, says; “We continually strive to keep ahead of the game with our powerful and innovotive solutions in the automotive sector. Utilising our B2See Video platform to resolicit customers post sale, pre delivery, the next step in the journey was to acquire a well-established inbound and outbound communication centre which will further increase dealers conversions of F&I Products.
GardX’s Automotive Solutions help dealers to connect with their customers at all stages of the car buying journey no matter the time or location. From landing on your website to follow up communications via text messages, emails, inbound/outbound phone calls & video’s, all of which will further increase product sales, improve customer satisfaction and generate substantial income.
With many years of contact centre experience we have been able to put together a full spectrum of services that can be tailored to a dealers individual needs, supported by a robust reporting system to demonstrate true ROI across the whole of the car buying and ownership journey. Ensuring our dealers can maximise revenue opportunities and drive customer retention despite reduced showroom visits.