Allianz Global Assistance UK has been chosen as the sole supplier of warranty services for Vauxhall’s approved used car brand, Network Q.
Under the new agreement, Network Q retailers will also benefit from a fully Vauxhall branded 'warranty extranet', designed for quick and simple warranty registrations and claims submissions. The system is designed to reduce administration time for the Network Q retail staff.
“The experience and professionalism of Allianz Global Assistance, coupled with its focus on providing a bespoke scheme that reflects our brand values and customer expectations, made it a clear partner of choice,” said Derek Wilson, operations director, rental, used cars and company vehicles for Network Q.
“The introduction of a new platform to aid our retailers in processing warranties has also been a welcome addition, along with support from a dedicated Field Team which is delivering product knowledge and system training, so that our retailers can sell with the highest degree of confidence.”