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New head of operations at Chameleon Contact Specialists

Chameleon Contact Specialists is continuing to expand its team in line with business growth.

Mark Rance has joined the business as head of operations. He was previously customer service manager at Brook Miller Mobility.

Ginell Harrop, Chameleon’s contact centre manager, has moved to its quality department as quality manager, focused on the quality of leads generated, while call centre agent Mary Gray has been promoted to contact centre supervisor.

The company has also expanded its contact centre team by five additional agents.

Sales director Mike Beresford said: “We are more determined than ever to be the number one company dealerships think of when they need that push to target.”

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