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iVendi recruits Ian Jones as technical support manager to boost customer service

Ian Jones iVendi

Ian Jones has been appointed to manage a new technical support team at iVendi.

He will lead a team of six, made up of new hires and existing iVendi colleagues.

Richard Tavernor, COO at iVendi, said: “As a business, we are growing at a pace and being able to provide an outstanding level of support to our customers is essential to our success in a highly competitive market.”

Jones and his team will be available to help dealers, manufacturers, finance providers and others to ensure that any questions and issues that arise are dealt with in a fast, effective and professional manner.

A graduate of the University of Glamorgan, he has an extensive background in technical support for organisations such as Ralawise, Wrexham County Borough Council and Warwick International Group.

“We very much see creating a resource of this kind as an important further step in our development as an IT company,” added Tevernor.

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