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BCA Partner Finance appoints national network of customer service advisors

BCA Partner Finance has announced plans to support its growing customer base with the roll-out of a national network of customer service advisors. 

Each BCA auction centre will have an advisor to help customers understand the benefits of Partner Finance.

The move will create 13 new jobs. 

The service offers dealers 120 days finance on vehicles purchased at BCA auction centres. It now has over 1,100 customers across the UK, ranging from small independents to large, multi-marque, franchised operators.  

The service funds the whole auction purchase, including fees and VAT where applicable and interest, is charged at a competitive flat rate - equivalent on average to around £2.00 a day – with both cars and LCV funded using the scheme.

Malcolm Thompson, managing director of BCA Partner Finance, said: “Feedback from customers has been that BCA Partner Finance is both good value and easy to use with minimal administrative headaches, allowing dealers to get on with the profitable business of sourcing and retailing used vehicles. 

“To help dealers access the benefits of Partner Finance we are putting a trained advisor into each auction centre, making sure our customers are supported through the process.” 

BCA Partner Finance is not linked to the retail sale, allowing smaller independent dealers to free up funds to grow their business how they see fit.

More than 42% of dealers surveyed by BCA for its used car market report suggested they would expand their premises if they had the funds to do it.

BCA Partner Finance helps dealers and groups buy from the UK’s largest pool of used vehicles – any vehicle, any age, any mileage, with 100% of the purchase funded plus any fees.

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