AM Online

Have fun in the workplace? Moneypenny's new HQ shows how.


Call handling firm Moneypenny has moved into a new £15m headquarters designed to create “the happiest workplace in the UK”.

The striking 91,000sq ft building is inspired by the headquarters of tech firms such as Google and Apple, includes a treehouse meeting room, its own village pub, a sun terrace and a triple height atrium with stadium seating and a restaurant offering free breakfast and fruit.

Outside the development is equally impressive and surrounded by seven acres of landscaped grounds with nature trails, a duck pond and orchards with picturesque countryside views.

It has been built based on the feedback of its 500 employees – many of whom represent leading brands in the automotive sector.

Able to house up to 1,000 employees, the building supports Moneypenny’s plans to create an additional 500 jobs within the next few years.

Ed Reeves, co-founder and director of Moneypenny, masterminded the project. He said: “We understand completely what our automotive clients need, and that's the very best receptionists in the world. Professional, positive and knowledgeable people, from an outsourcing partner with virtually no staff turnover, who will represent their brand or dealership or company to the highest standard at all times.

“Our new office has once again raised the bar in achieving this, ensuring we continue to attract and retain the most talented receptionists in order to support our automotive clients in the future."

Reeves said: “What we believe is simple: the happier our staff, the happier our clients. So when we made the decision to build a new office, we asked ourselves how we can make sure our receptionists are the happiest in the UK? The answer was easy - ask them. The response we got was phenomenal and their ideas formed the blueprint for the building’s design.

“For us, the office is more than just bricks and mortar. It’s a manifestation of our ethos, of our achievements so far, of our culture, and of our aspirations.”

Moneypenny also worked closely with expert sound engineers to construct bespoke sound absorption and elimination technology that creates the perfect call handling environment.

Joanna Swash, Moneypenny’s commercial director, for Moneypenny said: “We’re absolutely thrilled to reveal our new head office. Since Moneypenny was founded 16 years ago it’s been our aim to set the industry standard for ‘excellence’ and our new headquarters is a natural progression of this.”

Reeves added:  “Our new headquarters will deliver serious benefits for both ourselves and our clients, and we've already heard from a number of companies who want to use it as a model for their own developments.”

If you are not a registered user your comment will go to AM for approval before publishing. To avoid this requirement please register or login.

Comment as guest

Login  /  Register


No comments have been made yet.