Black Horse
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Black Horse Market Insight 24 Oct'Beyond the Brexit blues there's some good news'
Over the coming years, we will see vast changes as the Government improves the necessary infrastructure, and we can help to alleviate myths and provide reassurance to customers.
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Black Horse Market Insight 11 SepHelping customers avoid used car price turbulence until 2020 (Sponsored content)
I want to reflect on the turbulent journey used car prices have taken over the past 18 months and where we may expect them to go during the rest of this year.
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Black Horse Market Insight 30 JulHow to ensure customers don't buy inappropriate motor insurance products
In the general insurance (GI) publication, the FCA highlighted risks that can lead to customers purchasing inappropriate products, paying excessive prices or receiving poor service.
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Black Horse Market Insight 23 JulEnsure lenders' affordability assessments are fit for purpose
The FCA’s concern is that some lenders’ affordability assessments are not aligned with the latest guidance issued as part of its Policy Statement 18/19.
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Black Horse Market Insight 16 Jul'Some lenders not taking reasonable steps to manage intermediaries' - FCA
The FCA feels some lenders are not taking reasonable steps to manage intermediaries’ adherence to the rules in the Consumer Credit sourcebook (CONC).
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Black Horse Market Insight 16 AprCar dealers - remember key disclosures and product features
The FCA’s concern was around intermediaries, brokers and dealers not divulging key product features and other regulatory disclosures.
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Black Horse Market Insight 15 FebDon't get depressed. Collaborate and build strong partnerships to satisfy customers
Last month, I commented on the forthcoming FCA motor finance market study, in particular on commission structures. I wanted to reflect on discussions I have had across the market.
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Black Horse Market Insight 14 JanFCA acknowledges professionalism of dealer finance sales
My key reflection is that the market has progressively adopted higher standards over the past three years.
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Black Horse Market Insight 21 DecFocus on these four things to be successful in 2019
To be successful in 2019, I believe we need to focus on affordability, commission structures, informed decisions and digital technology
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Black Horse Market Insight 3 DecProviding clarity on finance offers is where dealers can excel
The challenge remains to ensure customers understand what they are buying when it comes to point-of-sale finance, with many still not clear on pricing, residual values and other technicalities of their contracts.
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People News 5 OctBlack Horse's MD Richard Jones to head Lex Autolease
Lloyds Banking Group's leasing division Lex Autolease will be headed from November 1 by Richard Jones, current managing director of Black Horse,
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Black Horse Market Insight 1 SepCreating clear and consistent guidance on fuels
Our drive to create a more informed consumer regarding fuel options must continue.
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Black Horse Market Insight 1 SepThe Road to Zero strategy - a refreshingly balanced view
The Government Road to Zero strategy is a good document and much more balanced than some of the focus and messaging we have seen on the subject.
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Black Horse Market Insight 1 SepTime to clean the air on greener fleets
Lex Autolease: Greener Futures videos
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Acquisitions and deals 21 Jun
Jaguar Land Rover extends partnership with Black Horse to 2020
Jaguar Land Rover and Black Horse have extended their partnership to provide finance for customers until at least the end of 2020.
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Market Insight 22 DecOver a third of car buyers ‘don’t want’ face-to-face advice from car dealers
Less than half of motorists would actively seek-out face-to-face guidance from a car dealer when making their next automotive purchase, according to a new survey.
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Car Dealer News 8 Dec78% of British car buyers will research before purchasing, study reveals
Black Horse has uncovered evidence that 22% of potential car buyers do no research at all before arriving on a dealer's forecourt.
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Supplier Interviews 20 Sep10 minutes with: Tim Smith, head of motor finance, Black Horse
Tim Smith, Black Horse’s head of motor finance, explains why increased scrutiny of PCPs is a direct result of their success.
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Finance 11 AugAutomotive finance must promote positive message with ‘regulators at the door’
The automotive finance industry must focus on generating positive messages as it endures a flurry of negative publicity and the growing attention of regulators, according to a panel of industry experts.
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Car Dealer News 6 FebNew car market achieves 12-year high in January - private registrations up 5%
The UK new car market achieved a 12-year high in January, with a 2.9% uplift in registrations. Private registrations were up 5%.
