consumer protection
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Finance 17 JunNFDA welcomes move to reform ‘outdated’ Customer Credit Act
National Franchised Dealers Association (NFDA) chief executive Sue Robinson has welcomed Government’s decision to reform the Customer Credit Act – branding it “outdated”.
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Finance 30 JulNew FCA proposals target more ‘assertive’ decision-making
Faster and more assertive decision making in relation to non-compliance issues are at the heart of a series of changes proposed by the Financial Conduct Authority (FCA).
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Car Dealer News 23 Jan
CTSI opens consultation on consumer law guidance for car dealers
The Chartered Trading Standards Institute (CTSI) has opened consultation on a new set of revised and updated consumer law guidance for car dealers.
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Latest News 5 SepScammers use social media to target car buyers with fake leasing deals
Car buyers are being lured into scams on social media offering bogus car leasing deals, according to the The British Vehicle Rental and Leasing Association (BVRLA).
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Opinion 11 Jan
Used car scandal? A lawyer's reality check from Lawdata.
Lawdata's director of legal services Graham Jones on recent articles in UK publications which suggested that “millions” of used car buyers could claim a refund.
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Latest News 3 JanSix month jail term for dealer who sold 'severely corroded' car
A used car dealer who doctored MOT certificate and sales invoice in an attempt to cover his sale of a severely-corroded car as an “excellent all-round” vehicle has been jailed for six months.
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Opinion 6 JanGuest opinion: The Consumer Rights Act, a quick guide
As complex as the modern legal system may seem as first glance, the The Consumer Rights Act of 2015 has actually made it an easier place for car dealers to do business, whilst also protecting the interests of a consumer.
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Opinion 22 AugGuest opinion: Court beckons for those lying to win customers
Not everyone has the same view of what’s attractive, particularly with second-hand cars. Beauty is in the eye of the seller and there can be a tendency to embellish.
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Manufacturer 7 JulSsangYong and Infiniti adopt Motor Codes best practice
SsangYong and Infiniti UK have taken the number of car manufacturers who have signed up to Motor Codes’ CTSI-approved code of practice to 39.
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Digital Marketing 20 Oct
Car dealers and manufacturers warned over new data protection regulations
Dealers and manufacturers could face a shake up in the way they collect customer data online due to new General Data Protection Regulation (GDPR).
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