customer survey
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Supplier News 2 AprBrexit consumer confidence blow deters 2.4 million new car buyers
Brexit, a global slowdown and confusion over the future of diesel vehicles have combined to create a crisis of consumer confidence which may have driven 2.4 million motorists away from a new car purchase.
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Market Insight 1 AprAuto Trader expects 2019 to be pivotal year for electric vehicles
Nearly three quarters of car owners (71%) have said they are now considering an electric vehicle (EV) as their next car, up from 25% in September 2017, according to research by Auto Trader.
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Market Insight 12 Dec47% of UK motorists would go into debt to fund car maintenance
Nearly half (47%) of UK motorists would go into debt to fund repairs for their car, according to the results of a survey conducted by WhoCanFixMyCar.com.
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Manufacturer 4 DecDacia is top car manufacturer for brand advocacy
Dacia is the UK's top car manufacturer when it comes to brand advocacy, according to the results of a recent poll conducted by YouGov.
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Supplier News 16 Nov
US car buyers believe 80% of vehicles will be EVs by 2025
Car buyers in the US believe that 80% of the vehicles travelling on their roads will be electric (EVs) as soon as 2025, a survey published by Assurant has revealed.
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Market Insight 8 OctAverage car ownership now less than two years, says Tootle
Car buyers are selling their vehicle, on average, within 20 months of purchase, according to Tootle.
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Digital Marketing 27 SepOver a third of buyers intend to buy their next car online, Motors.co.uk survey finds
Over a third of car buyers are ready to consider turning to the internet to buy their next vehicle wholly online, according to research commissioned by Motors.co.uk.
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Market Insight 19 SepMotorists aged 18-36 most likely to buy autonomous cars, survey reveals
Motorists aged between 18 and 36 are “most likely” to buy an autonomous car, but cannot correctly define what autonomous means, according to research.
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Finance 18 SepThree-in-ten car buyers financial hot water after outright car purchase
Almost a third of car buyers who purchase their vehicle outright have left themselves short of cash after committing too much of their savings, an AA Populus survey has found.
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Digital Marketing 10 SepA quarter of car buyers prefer email contact with dealers, says CarGurus
A quarter of UK car buyers prefer to contact dealers via email, but over half have complained of a poor response rate, according to CarGurus
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Manufacturer 7 SepTesla slams What Car? Reliability survey as ‘meaningless’
Tesla has slammed the results of the What Car? Reliability Survey 2018 as “statistically meaningless” after survey responses from 28 UK Model S owners saw it finish bottom of the annual manufacturer ranking.
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Finance 7 SepCar buyers’ lack of finance understanding presents ‘high potential for mis-selling’
Car buyers’ lack of awareness about car dealers’ obligations when selling finance products suggests a “high potential for mis-selling of F&I products”, according to Alphera Financial Services.
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Manufacturer 6 SepSuzuki tops What Car? Reliability Survey 2018
Suzuki has emerged as the most reliable car brand in the UK as What Car? published the results of its annual vehicle reliability survey.
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Aftersales 5 Sep
Four-fifths of motorists feel a garage has ‘kept their car hostage’
Four-fifths of UK motorists have felt garages ‘held their cars hostage’ following a service or MOT, a new survey carried out by Fixter has revealed.
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Market Insight 30 AugMotorists to wait nine years before investing in EVs, Auto Trader survey finds
Motorists will wait an average of nine years to invest in their first electric vehicle as uncertainties about charging infrastructure and affordability emerge as key hurdles, Auto Trader has found.
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Used Cars 22 AugCitNOW reveals 10 features sales executives should promote
CitNOW has highlighted the key car features which consumers love as part of a list of the nation’s favourite hidden car features - Volkswagen Golf GTI golf ball gear knob coming out on top.
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Market Insight 20 AugNorth East England is ‘every car salesperson’s dream’, according to research
Car owners in the North East of England are more likely than any other UK region to change their car regularly, potentially making them "every car salesperson's dream".
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Technology 16 AugMotorists ‘seduced’ by in-car tech, Jardine Motor Group research reveals
Jardine Motor Group research has revealed that motorists are “seduced” by in-car technology but 49% struggle to get to grips with it.
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Car Dealer News 2 AugIncreased online presence essential for tomorrow's omni-channel car dealer
Shifting car-buying entirely into the online arena is so incredibly complex that dealers will be around for a long time to come, but increased digitisation is essential if the sector is to meet consumer expectations according to iVendi chief executive James Tew.
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Technology 2 Aug
Digital age sees traditional signature and cash dying out
The rise of contactless bank cards and chip and pin transactions have resulted in over half of UK adults “rarely” using an actual signature, according to new research.
