Dealers may have a sales struggle in March, as February figures show a decline in sales and enquiries for both used and new cars.
Franchised car dealers saw a 32% rise in online enquiries for used cars in Q3 as web-based new car enquiries fell by 8% over the same period, according to DMS provider Dealerweb.
Nearly half of car buyers would make enquiries outside of a dealership's normal opening hours.
Dealerweb has promoted its former divisional sales director Mark Bennett to the role of sales director as it looks to drive growth and introduce new products.
Dealerweb has appointed 10 new members of staff to bolster its technical development and account management teams.
New data released by Dealerweb has suggested that there was a "significant shift in demand from new to used vehicles during the second quarter of 2017".
New research has revealed that 52% of 18-34 year olds favour electronic contact with car dealers.
Online enquiries contributed to a 16% year-on-year increase in leads for new and used cars in the first quarter of 2017, according to new analysis from Dealerweb.
This month’s widely anticipated downturn in demand for new cars could be less pronounced than some have feared.
Sales of Guaranteed Asset Protection (GAP) insurance policies appear to have stabilised.
Consumers expect dealers to respond to their first enquiry within an hour, with some wanting it be under 30 minutes.
DM Keith has completed the roll-out of a new showroom management system, Dealerweb Showroom.
Internet-led enquiries to UK dealerships saw a 61% year-on-year uplift during Q3 od 2016, according to DMS provider Dealerweb.
Dealerweb charted a 23% sales spike on Black Friday as dealers used the day to convert existing sales and create new business.
Car dealers enjoyed a one-day spike in sales on Black Friday, according to data from Dealerweb.
A third of potential customers who start their buying journey with an online enquiry will take their business elsewhere if they do not garner a response within four hours, according to a consumer survey conducted by Dealerweb.
Dealerweb has said new and used car enquiries have remained stable in the the four weeks after referendum.
More than half of UK car dealership sales staff intend to vote for Britain to leave the European Union in next Thursday’s referendum.
Jardine Motors Group has teamed up with Dealerweb to introduce new showroom management software across the majority of its 70-site network.
Walk-in enquiries at dealerships were down 10% as manufacturers recorded bumper sales growth in March, according to Dealerweb research.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 7 2019
Where: Birmingham NEC
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