Kia Motors UK won the Best Customer Satisfaction Strategy Award from The Institute of Customer Service, for providing an excellent customer experience through its dealer network.
Suzuki has been voted number one car brand in the Institute of Customer Service’s January 2019 Index, achieving its best ranking ever.
Companies winning the hearts, minds and, crucially, custom of consumers are those which deliver a personal experience.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 7 2019
Where: Birmingham NEC
Find out what features are in this month's, and future, issues