As expected the growth in new car registrations has driven a spike in calls to automotive
receptionists company Moneypenny by 17.4% in September.
In automotive, while things are improving, there are still far too many calls going unanswered or diverting to unwelcome answering machines, with survey after survey highlighting this issue.
The `overspill’ calls we take for car dealers, 70% relate to aftersales and service enquiries, 20% are for parts, while on average 10% are new sales enquiries
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 12 2020
Where: Birmingham NEC
Find out what features are in this month's, and future, issues