leadership
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Opinion 18 SepExecutive View: How to drive significant increases in performance
Automotive retail leaders should follow these eight principles to get the highest performance out of their teams, leadership expert Dr William Holden of Sewells writes for AM-online
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Opinion 21 Aug
Executive View: Building a high performing team
How can you build and sustain high performing teams in your car dealership? Leadership expert Dr WIlliam Holden shares his advice on AM-online
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Opinion 24 Jul
Executive View: What's stopping your team providing amazing customer experiences, every time?
Ten incredible tips on leading motor retail teams to consistently excellent customer experiences from AM's team leadership expert Dr William Holden at Sewells
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Retailing 3 JulThe Running A Modern Dealership report is here from AM
AM's latest industry special digital report, Running A Modern Dealership, has now been published. Industry experts, prominent suppliers and franchised dealers have shared their insights into the major aspects required in running a modern dealership, including used car retailing, EV sales, finance and insurance, omnichannel customer experience and aftersales efficiency.
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Opinion 25 Jun
Executive View: Too many leaders, not enough leadership
Sewells chairman Dr William Holden writes for AM-online exclusively, giving thoughtful advice for automotive retail leaders who want to manage people and performance to optimum levels.
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People News 22 JunAngela Shepherd appointed chief executive at Stellantis & You UK
Angela Shepherd has been appointed chief executive of Stellantis &You UK, replacing James Weston.
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Opinion 31 MaySaker: Should HR protect employees, not the company, in sex harassment cases?
AM's regular columnist Professor Jim Saker, director of the Centre for Automotive Management at Loughborough University's business school and president of the Institute of the Motor Industry, shares his thoughts about the damage done to companies by HR departments that put corporate damage-limitation ahead of victim welfare.
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People News 5 MayNew MD appointed by Renault Retail Group UK
Frédéric Maillard has been appointed as the new managing director of Renault Retail Group UK, effective immediately.
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Talent & People 3 Apr8 Questions To... Spencer Clayton-Jones of Nissan
Spencer Clayton-Jones, director of network development and customer quality at Nissan GB, was the latest subject of AM's regular '8 Questions To' feature.
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Opinion 18 JanObjectives aren't going to take motor retail forward - Saker's opinion
Regular contributor professor Jim Saker, director of the Centre for Automotive Management at Loughborough University and president of the Institute of the Motor Industry, muses on motor retailers' need to spend as much time on communicating strategy as they do communicating objectives in his test monthly article for AM.
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Opinion 12 DecInterviews with aspiring leaders often leave a ‘sense of dread’, opinion
There has been a lot of talk about leadership over the past few months and if one looks at the management bookshelves even more has been written.
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Talent & People 17 JanFormer Porsche and BMW boss: ‘Our job as leaders is to make sure people are inspired'
Inclusive leadership which can motivate and inspire ambition emerged as the key ingredient for success in presentations at Automotive Management Live’s Inspiration Theatre.
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People News 15 MayLeadership awards for Toyota's Paul Van der Burgh and BMW's Graeme Grieve
Toyota GB boss Paul Van der Burgh, BMW Group UK MD Graeme Grieve and Prodrive's David Richards have received Autocar awards for leadership.
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Opinion 25 MarGreat leaders need to excel inside and out
The Carlos Ghosn case presents a number of challenges for our high-profile industry.
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Market Insight 8 Nov
Motor retail has 'barriers' to manager development, study finds
The motor retail industry is failing to allow managers enough time for self-development which ultimately would help dealerships operate more effectively.
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Opinion 13 JunGuest opinion: Top 10 management tips on what makes a good leader
We will each have our own style of management, but it’s important to recognise that research shows 42% of people leave jobs because of a bad manager.
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Dealer Management 21 SepHow to pick a future leader
Car dealers need to look beyond the sales department to identify their rising stars.
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