Aftersales specialists still have a long way to go in convincing drivers of the necessity of regular servicing, in particular with regard to the benefits outweighing the cost.
The European Commission is to open a formal investigation into Fiat France in relation to its tax arrangements in Ireland, the Netherlands and Luxembourg.
The average UK car dealer continued its strong performance in April producing a profit of just over £9,000, according to the latest profitability figures from ASE.
CRM as a concept has been around for a very long time but has not really implemented very effectively at dealer level as far as we can tell. It’s therefore no surprise that CRM is a hot topic in the trade press but how many actually understand what CRM really is?
The Financial Conduct Authority (FCA) has warned that logbook lenders will need to ‘dramatically raise their standards’ if they are to continue operating.
A raft of measures, including the Government’s intention to continue to reduce the country’s deficit to ensure interest rates remain low were announced in today’s Queens’s speech.
The increase in online shopping and contactless card payments has driven a 14% fall in the use of cash by shoppers over the last five years, according to a survey by the British Retail Consortium (BRC).
Transport for London (TfL) has confirmed the daily congestion charge will be increased by 15%, from £10 to £11.50.
Motor dealers are being warned not to ignore the new consumer contract regulations which come into force on June 13.
Labour leader Ed Miliband has proposed changes to minimum wage which would link it to average earnings in order to tackle low pay in the UK.
The European Commission has announced that it intends to initiate a "legally binding solution", which could take the form of a new sector-specific regulation, to improve relations between franchised dealers and manufacturers, unless an acceptable industry code of good conduct can be agreed between the two parties.
Audi holds four spots in the top 10 fastest selling cars in Britain in a list currently topped by Peugeot's crossover SUV, the 2008.
Google's self-driving car technology is unlikely to be available for several years. But the internet company is already beginning the job of making the public comfortable with its vehicles.
The importance of the test drive in consumers' car buying decisions has been highlighted in new research which shows dealers can influence buying choice behind the wheel.
HMRC has said it will not be paying compound interest claims in relation to VAT treatment of demonstrator vehicles, despite it losing a High Court case where it was ruled it should, suggesting repayments running into the billions of pounds were now a possibility.
The average UK car dealer made over £96,000 in the important plate-change month of March.
Figures released today by the Finance & Leasing Association (FLA) show that consumer new car finance volumes were up by 21% in March compared with the same month in 2013, and by 23% in Q1 2014.
UK new car registrations rose 8.2% in April to 176,820 units, the 26th consecutive month of growth.
Some of the best selling cars have a one-in-four chance of failing their first MoT, according to data published today.
New car buyers who trust official, government-sanctioned fuel economy figures will pay an average of £1,000 more than they expect on fuel over a three-year period, according to What Car? 'True MPG' test results.