motor codes
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Finance 18 JulMotor Ombudsman celebrates vehicle warranty code's 10th anniversary
More than 2,800 consumers have complained to The Motor Ombudsman (TMO) in the last 2.5 years about warranty products they've been sold.
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Aftersales 30 AugMotor Ombudsman paints ‘positive picture’ as it celebrates 10th anniversary
The Motor Ombudsman has revealed that despite an upsurge in demand for assistance, the 10-year anniversary of its Service and Repair Code reveals a positive picture of the UK's automotive sector.
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Car Dealer News 3 NovFirst free-to-use motor ombudsman in the UK launched for car owners
A new free-to-use mediation service has been launched for car owners.
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Car Dealer News 1 SepMotor Codes launches new code of practice for sales
Motor Codes has defined best practice for the sale of new and used cars, and the supply of associated finance and warranty products, with the launch of its Vehicle Sales Code.
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Digital marketing 10 AugCustomer reviews can be an early warning system for car dealers
Online reviews give your business the opportunity to promote its areas of excellence and to fix any areas where customers find it lacking.
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Car Manufacturer News 7 JulSsangYong and Infiniti adopt Motor Codes best practice
SsangYong and Infiniti UK have taken the number of car manufacturers who have signed up to Motor Codes’ CTSI-approved code of practice to 39.
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Market Insight 5 May
Motor Codes gains CTSI approval
Motor Codes’ codes of practice for service and repair, vehicle warranty products and new cars have all met the stringent requirements of the Chartered Trading Standards Institute Consumer Codes Approval Scheme.
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Opinion 3 May
Guest opinion: Managing complaints and safeguarding your reputation
With the recent introduction of Alternative Dispute Resolution (ADR) legislation and the game-changing Consumer Rights Act 2015, the number of claims made by motorists against independent garages, franchise dealers and authorised repairers is on the rise.
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Aftersales 7 MarAA Garage Guide teams up with Motor Codes and the IMI
AA Garage Guide has entered into a strategic partnership with the Institute of the Motor Industry (IMI) and Motor Codes in a bid to steer consumers to top-rated service providers.
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Manufacturer 5 OctRenault first to take on Motor Codes’ Consumer Rights Act training
Renault is the first manufacturer to subscribe to Motor Codes’ new Consumer Rights Act online training programme.
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Supplier News 13 Aug
Deadline nears for dealers' alternative dispute resolution registration
Motor Codes, the consumer watchdog for the motor industry, warns the October 1 deadline to register with Alternative Dispute Resolution provider is nearing.
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Market Insight 10 Jul
New law puts focus on Motor Codes to resolve motor retail consumer complaints
Motor Codes, the consumer arm of the SMMT, has been appointed one of the automotive sector’s first Alternative Dispute Resolution providers.
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Technology 11 JunMotorists given vehicle recall look-up tool
Motorists have the opportunity to find out whether they car is on a safety recall list.
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Supplier News 10 Jun
Motor Codes announces the UK’s best garages
The government-approved garage scheme Motor Codes has revealed the UK's most trusted garages, as voted by customers of its garage network.
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Aftersales 13 Apr
Search is on for UK's Garage of the Year 2015
Motor Codes has launched its Garage of the Year 2015 competition and is encouraging consumers to rate their garage.
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